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YourDelivery
Privacy & Data Protection

Privacy Policy

Last updated: 7/10/2025

At YourDelivery, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our delivery services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you register on our platform, place an order, fill out a form, or otherwise communicate with us. This information may include:

  • Personal identification information (Name, email address, phone number, etc.)
  • Delivery addresses and pickup locations
  • Payment information (processed through secure third-party payment processors)
  • Delivery preferences and special instructions
  • Information about the items being delivered

Automatically Collected Information

When you access our website or use our mobile application, we may automatically collect certain information about your device, including:

  • Device type, operating system, and browser information
  • IP address and geographic location
  • Usage data and browsing patterns
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your delivery orders
  • Provide customer support and respond to your inquiries
  • Improve our services and develop new features
  • Send you updates, marketing communications, and promotional offers
  • Ensure the security and integrity of our platform
  • Comply with legal obligations and enforce our terms of service

Sharing Your Information

We may share your information with the following third parties:

  • Delivery Partners: Information necessary to complete your delivery, including address and contact details
  • Payment Processors: To process your payments securely
  • Service Providers: Companies that help us operate our business and provide services
  • Legal Requirements: When required by law or to protect our rights

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct or update inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing activities
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can control cookies through your browser settings and other tools. For more detailed information, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new effective date.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

YourDelivery Ltd.

Greenogue Business Plaza, 7 College Road, Co. Dublin, Ireland, D24 F9WC

Email: info@yourdelivery.ie

Phone: +353 87 708 1773

Still have questions about your data?

Our customer support team is ready to help you with any privacy-related concerns.