Terms of Service

Welcome to YourDelivery. These Terms of Service govern your use of our website and services. Please read these terms carefully before using our platform. By accessing or using YourDelivery, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

1. Acceptance of Terms

By accessing or using YourDelivery's platform, website, mobile applications, or any other services provided by YourDelivery (collectively, the "Services"), you agree to be bound by these Terms of Service. These Terms constitute a legally binding agreement between you and YourDelivery regarding your use of the Services.

2. Service Description

YourDelivery provides a platform that connects users with delivery services across Ireland. Our services include:

• Facilitating delivery of various items between locations
• Connecting users with independent delivery partners
• Providing delivery tracking and management tools
• Processing payments for delivery services

3. User Accounts

To use certain features of our Services, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your account credentials secure and confidential
• Be responsible for all activities that occur under your account

4. User Responsibilities

When using our Services, you agree to:

• Comply with all applicable laws and regulations
• Provide accurate information about items being delivered
• Not use our Services for illegal or unauthorized purposes
• Not interfere with or disrupt the integrity of our Services

5. Prohibited Items

You may not use our Services to deliver the following prohibited items:

• Illegal substances or items
• Dangerous or hazardous materials
• Firearms, weapons, or explosives
• Stolen goods or counterfeit products
• Any items that violate applicable laws or regulations

6. Payments and Fees

By using our Services, you agree to pay all applicable fees. Payment terms are as follows:

• Fees are calculated based on distance, size, weight, and delivery urgency
• Payment is processed securely through our platform
• Additional fees may apply for special handling or services
• We reserve the right to modify our fee structure with notice

7. Cancellations and Refunds

Our cancellation and refund policy is as follows:

• Cancellations made before a driver is assigned may be eligible for a full refund
• Cancellations after driver assignment may incur a cancellation fee
• Refunds for service issues will be evaluated on a case-by-case basis
• Refund processing may take 5-10 business days

8. Limitation of Liability

To the maximum extent permitted by law, YourDelivery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or relating to your use of our Services, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if YourDelivery has been informed of the possibility of such damage.

9. Indemnification

You agree to indemnify, defend, and hold harmless YourDelivery and its officers, directors, employees, agents, and affiliates from and against any claims, disputes, demands, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms of Service.

10. Modifications to Terms

YourDelivery reserves the right to modify these Terms of Service at any time. We will provide notice of significant changes by posting the updated terms on our website with a new effective date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms of Service.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Ireland.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at: